Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from my Big Cartel store.
1. Personal Information I Collect
When you make a purchase or attempt to make a purchase through the store, I collect certain information from you, including:
Identity Data: Name and username.
Contact Data: Billing address, shipping address, and email address.
Payment Information: Please note that I do not store your credit card details. These are processed by third-party providers (such as Stripe or PayPal).
Technical Data: Your IP address and browsing preferences via cookies.
2. How I Use Your Information
I use the information I collect to:
Fulfil any orders placed through the site (including arranging for shipping and providing you with invoices and/or order confirmations).
Communicate with you regarding your order or inquiries.
Screen orders for potential risk or fraud.
Provide you with information or advertising relating to my work, where you have given me consent to do so.
3. Lawful Basis for Processing
Under UK GDPR, I rely on the following legal bases to process your data:
Contractual Necessity: To fulfil the contract of selling and delivering artwork to you.
Legal Obligation: To comply with UK tax and accounting laws.
Legitimate Interests: To improve my services and respond to your queries.
Consent: For marketing emails, where you have explicitly opted in.
4. Sharing Your Information
I share your Personal Information with third parties to help me use your information, as described above. For example:
Big Cartel: To power my online store.
Shipping Providers: I share your name and address with courier services to deliver your art.
Google Analytics: To help me understand how customers use the site.
5. Data Retention
I will keep your personal information only for as long as is necessary for the purposes set out in this policy. For example, I am required by UK law to keep basic information about my customers (including Contact and Transaction Data) for six years for tax purposes.
6. Your Rights
If you are a UK or European resident, you have the right to access the personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to object to or restrict certain processing.
7. Contact Me
For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me via the Big Cartel contact form.
© 2026 Paul Hob Artist. All rights reserved.